Thank you to Utility One Source for sponsoring this webinar. Considered the first, true single-source supplier in the industry, UOS serves an unparalleled range of superior equipment and service solutions to the utility and infrastructure sectors.
No matter who you are or what you do, having a solid grasp of persuasion skills makes you much more effective. Even if you don’t sell a product, people need to get sold on your ideas, plans, and processes. Understanding the basics of effective sales (while not acting ‘salesy’) will make your communication easier and produce better results.
In this training you will learn:
• The seven values of superb customer service.
• Unselling: How to effectively sell your ideas, plans, and processes without coming across as ‘salesy.’
• Whose Agenda? Guiding clients and co-workers to win-win outcomes.
• And more!
Presented by Josh Dye, providing consulting and leadership education since 2010. Attendees in over 150 of his presentations have learned how to harness the courage to lead, create, have tough conversations, maximize precious time, and leverage moments of failure for meaningful growth.
Via our new GoToWebinar program!